Robby Welles|Founder & President
WellesConsulting

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Privacy Policy

Effective date: October 12, 2026

Welles Consulting Inc. (“we” or “us”) runs wellesconsulting.com. This policy explains what information the site collects, why, who receives it, and the choices you have. It covers this website only.

Information we collect

When you book a review. Your name, email address, phone number, and the time you choose. This and the message form are the only places the site asks who you are.

When you send us a message. Your name, email address, and message, through the form on our Contact page. Each message is saved in a Google Sheet and emailed to us so we can reply.

When you take the retirement readiness quiz. Your answers are summarized (for example, a savings range, your employer type, and the account types you hold). The summary is kept in your browser and sent to our analytics without your name.

Automatically, when you visit. Like most websites, we receive your IP address, browser and device type, the pages you view, the site or link that brought you here, and which buttons and phone numbers you tap. Taps on a phone number record which line you chose, never your number.

When you arrive from one of our Google ads. A click identifier that Google adds to the link, and any campaign tags on it.

We never ask for Social Security numbers or account numbers. Please don’t send them to us through the site.

How we use it

  • To schedule, confirm, and remind you of your review, and to tell you if it changes or is canceled.
  • To reply when you contact us.
  • To understand how visitors use the site, so we can improve it.
  • To measure whether our ads lead to booked reviews.
  • To keep the site secure and meet legal requirements.

We do not sell or rent your personal information.

Who receives it

  • Wix, which hosts this site and runs our booking system, including the confirmation and reminder emails and any text about a canceled appointment.
  • Wix, our hosting provider, also sets a small number of technical cookies needed to run and secure the site, such as keeping you signed into a booking session and protecting against fraudulent form submissions. These do not track you on other websites.
  • Google, which provides our analytics (Google Analytics), measures our ads (Google Ads), and runs a small Google service that passes your booking details to Wix and saves your messages. Your browser also loads fonts and a tag script from Google.
  • Robby Welles and his assistant, who receive notice of each booking with your name, email, and phone.
  • Anyone the law requires us to share it with, such as a court order.

We don’t share your information with anyone for their own marketing.

Cookies, analytics, and ad measurement

Cookies are small files your browser keeps for a website. We use them only to understand visits and measure our ads:

  • Google Analytics sets cookies that recognize your browser on return visits, for up to about 13 months. They do not hold your name.
  • Our own cookie remembers how you first found the site, for 90 days after your last visit.
  • A Google Ads cookie stores the ad click identifier for 90 days, so we can tell whether an ad led to a booked review.

We do not use remarketing (ads that follow you to other websites), and Google’s ad personalization features are turned off for this site.

Your choices. You can block or delete cookies in your browser settings. You can stop Google Analytics from collecting your visits with Google’s opt-out browser add-on. How Google uses information from sites that use its services explains more.

Do Not Track and online tracking

Some browsers can send a “Do Not Track” signal. Our site does not currently respond differently to that signal.

When you use our site, Google may collect information about your online activity over time and across other websites through the Google Analytics and Google Ads tools described above. No other company collects that kind of information through our site.

Emails and texts about your appointment

When you book, we email you a confirmation and a reminder the day before. If your appointment is canceled, we may also text the phone number you gave us. Message and data rates may apply. To stop these messages, tell us by email or phone.

We don’t send marketing emails or texts from this site.

How long we keep it

We keep booking details and messages for three years after your last appointment so we can serve you and keep required business records. Analytics data is kept for 14 months. We delete or anonymize information when it is no longer needed.

Seeing, correcting, or deleting your information

To see, correct, or delete the booking details or messages we hold about you, email or call us using the details below. We’ll respond within 30 days.

Security

We take reasonable steps to protect your information, and we rely on established providers (Wix and Google) to store it. No website or service can guarantee complete security.

Children

This site is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we’ll post the new version here with a new effective date. If a change is significant, we’ll say so at the top of this page.

Contact us

Welles Consulting Inc.
19360 Rinaldi Street #125, Porter Ranch, CA 91326
Office: 818-797-9544
Email: rwelles (at) wellesconsulting.com